Ring App
Administration
I have just moved into a new house. I am away from home traveling and I'm trying to get my fiance to add new wi-fi. When she goes into the app as a user, she is unable to even see "reconnect to wi-fi". How can I make her an admin on the account so she can make changes if I'm not home? Thanks in advance!!
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22-02-2020 05:58:03
Responses (3)
- S
We need this. I’m surprised that y’all haven’t figured this out yet. Typically people share the responsibility of managing a home. We also use this for our businesses. If a manager terminates an employee, we need for that manager to be able to deactivate that employees access should I (the owner) be out of the country and unreachable by phone. We are currently looking at other vendors as this is becoming a huge issue for our companies. Even an owner and then a secondary administrator level that does not have the ability to delete the owner would resolve this issue. This should not be so difficult.
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12-04-2023 12:00:06
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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12-05-2023 12:00:39
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Chelsea_Ring
Hi @frednorred. While you are unable to make someone else the owner of the Ring account and devices, you can have her log into your Ring account with your information for her to get access to this. Please note that if you have any 2FA turned on that you will need to provide her said code to log in. Once she is logged in as the owner, she will see these options. :)
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24-02-2020 07:58:12
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