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C
AdGuard causing the Ring App to Log Out
android
ios

Hi neighbors! It has come to our attention that AdGuard, an ad-blocking app available on iOS and Android, may cause your Ring app to spontaneously log out. Please check out your settings within AdGuard if this happens to you. Learn more, by visiting our [Ring Support page.](https://support.ring.com/hc/en-us/articles/360029428911) Let us know if you have any questions!

2752

0

2

12-06-2019 06:33:00

Responses (2)

  • M

    I followed the steps to disable ring in AdGuard, but do not see any ring settings.

    1

    05-04-2020 07:42:53

      C

      Hmm .. are you currently getting logged out of the Ring app? Thanks!

      0

      06-04-2020 02:32:38

  • R

    I have no Adguard on my android phone and it still keeps logging me off.

    0

    08-05-2020 04:33:46

      M

      Hi @Redzone25! Please check for any VPN that might be enabled, or any [apps that might conflict with the Ring app](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App), if you have android. Let us know how this goes. :)

      0

      08-05-2020 11:40:40

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