Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
Z-Wave Deadbolt
I am trying to connect the **Kwikset** deadbolt that came with the house we bought it in 2016. I am seeing a lot of Kwikset model numbers that are 3 digits and some letters like 916TRL on the "Works With Ring Locks Compatible With Ring Alarm" page:[https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm](https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm)...but under the electronics cover is:MODEL **450191** and FCC ID NUL450191 **ZWV,** HomeConnect Ready.I suspect that 450191 is not the same classification numbering system referred to on the compatible devices page.The 'ZWV' certainly points to **Z-wave** and among the very limited google results I have seen that this is probably a **Zigbee** version. More info is found in the Google results synopses than most of the pages themselves.I have **factory-reset** the lock by removing the battery block, holding the program button, reinserting the battery block, releasing the button once the lock beeps and flashes after about 30 seconds, pressing the program button again, programming pin and running a door handling learn cycle.I removed the entire assembly from the door and **moved the lock assembly with the exterior keypad connected to within a few inches of the Ring base station**. In the Ring app I went devices -\> (+) -\> Locks & Access Controllers.Tried all Kwikset options in turn (and manual) with combinations of 1, 4 and 9 presses (twice or thee times each) of the 'A' (upper left) button. The LED under the label illuminates like something is happening, but no joy. **My lock matches the interior view of the 910** SmartCode deadbolt (as shown in the app), but none of the instructions or combinations/sequences I have tried have resulted in device recognition within the app.I have also sent a message to Kwikset asking if they can shed a little light on the problem--hopefully with a 123ABC format model number.Any suggestions? I'd prefer not to drop another couple hundred bucks on a lock if I can help it._//aside// Ring, please offer a glass break sensor!_
12024 •
0 •
11 •
13-05-2020 01:00:58
Responses (3)
- P
Not sure if you got your issue corrected, but there's a good chance that deadbolt was paired with another Z-Wave hub like Smartthings. I forget actually where, but there is a setting in the Ring app to remove deadbolt Z-Wave pairing and then hopefully it'll show up on your Ring as a device.
•1
25-07-2020 20:05:28
•
CHey @mourasmith. Like @PalmSpringsBill mentioned, you may need to ensure that the lock is fully removed from the previous system you had it associated with. In order to remove it from this previous system, you can follow the steps listed below. Please follow the steps carefully, as there is a Reset
•2
27-07-2020 16:38:05
- P
So I have been Google'ing along with you.My initial thoughts are perhaps it is zigbee which is no help. I have no clue if you could even look at the circuit board and identify a chip that would determine z-wave or zigbee. I have a usb adaptor in my hassio that does z-wave and zigbee, but it is not worth $45 bucks for you to see if it shows up zigbee.You have probably seen these 2 links. [Manual](https://fccid.io/NUL450191ZWV/User-Manual/User-Manual-1944197 "Manual") and [reset](https://www.kwikset.com/support/topics/factory-reset "reset"). Pondered if you could ask the previous home owners if they used "an app"?All this said and done a 4 year old lock is outdated :) Well it prob older than that. I was going to send you a link to the lock I gt at Amazon for a suggestion. As in you and perhaps I have already spent enough time to pay for it LOL.But in my stumbling I ran across an idea that works with ring, purchased from ring gets a lifetime guarantee with monitoring. They have one for 140 bucks less your 10% discount.So unless you hear back from Kwikset or one of the factory resets above helps, I think I would just bite the bullet if you want to say, Alexa I am home.
•1
29-07-2020 22:43:46
•
PFound another. But this says connects Re: SmartLock Kwikset 888 Connects but doesn't work I had the same issue moving from Vivint to Ring. Called Ring and they alerted me to the anti-theft setting on your Kwikset lock. The lock needs to be excluded from the old Vivint system. I had the same issue
•1
29-07-2020 22:50:46
AI just got off the phone with Ring support with a similar issue. I'm not sure if this will work for everyone, but this was a very easy step and it allowed me to add my older Kwikset deadbolt (that was previously used with alarm.com). Apparently, you can run the removal process from the Ring app, eve
•2
26-08-2020 20:41:04
Domg... you are my new best friend. I have been trying to get the lock paired for DAYS after having used it on another system. It was removed from that system, factory reset, and I tried every suggestion I found online to no avail. This procedure you described (though not intuitive) worked immedia
•1
03-12-2020 13:34:25
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
mourasmith
I have that exact same model as well and cannot seem to get it to connect either. I am beginning to think it uses an older Z-Wave band or something. I had it connected previously to a Vivint system but no dice so far here.
0
24-07-2020 21:54:29
•