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F
Yale Lock Access Code Removed
smart-lock
cs-support
Anyone know why a users access code is suddenly removed? Wife tried to enter code and it wouldn’t work and it shows in my history she was removed from code access but I never did that.
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23-07-2021 04:32:23
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Tom_Ring
Hi @fortissimo. The only way it is possible for an Access Code to be removed, would be to do this manually in the Ring app from the owners account. If you have more questions about this, I suggest reaching out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-07-2021 07:04:42
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