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C
Web site not showing my alarms and NO SUPPORT HELP

Although I have two Ring alarms and have for years, the web site says I have none connected. I found a similar problem in the topics and TRIED to find some way to send screenshots of this page to support, but I can only find a phone number. The web site is basically useless to me and many others with this problem obviously. FIX YOUR WEB SITE!![ring alarm web site not working.jpg|1774x766](upload://hNfBXQb1uYS0hUsjsON80RxmOgW.jpeg)

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14-02-2020 13:04:40

Responses (1)

  • S

    Is it possible your system is registered under a different email address?On the app (and assuming you have access to arm/disarm the system), go to Settings, Account Settings and verify the email address. Then on your desktop, log in with the same email address/password on your app.Here's a link to the Chat option or Phone numbers: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)

    0

    14-02-2020 16:24:58

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