Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
U
Using sensors from an existing system
app-settings
ring-alarm
cs-support
We moved into a new house that has ring contact sensors and PIR sensors fitted. Is there a way to use these by factory resetting even if they are registered to a previous system? We have no access to the previous base station or previous owners details.

292

0

0

31-07-2023 09:38:04

Responses (2)

J
Hi @user53133. Yes, you should be able to use Ring Contact Sensors and Motion Detectors from a previous alarm system to add to a new one, regardless of whether they belonged to someone else's alarm system. There are a few steps to take, and they differ depending on what generation of devices they are. I recommend reaching out to our support team to help you figure out what you have and guide you through getting all of them set up with your alarm system. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

01-08-2023 07:04:02

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

31-08-2023 07:04:28

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user63814

1

User
Solution