Ring Alarm

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DDT1345

Accepted Solution
Setting Room Location for Retrofit Kit and Connected Sensors has bugsr
negative-feedback
retrofit-kit
app-request

I recently installed the Retrofit Kit and noticed while I was programming the app with the rooms where each zone/sensor is located that the following will happen: - In the app, go to Devices \> Security/Alarm Base Station \> Choose a Sensor \> Click the "Gear" in upper-right corner - Touch "Room" then choose the room in which the sensor is located, for example "Family Room" - As I go from sensor to sensor (all connected to the Retrofit Kit) and set the appropriate Room(s), the Room for the Retrofit Kit changes to the last programmed room. If the last room programmed is "Living Room" the location/room for the Retrofit Kit is automatically set to "Living Room". The setting for the Retrofit Kit changes every time! - Then, if I change the room for the Retrofit Kit to "Basement" (where it is), **ALL** of the sensors attached to that Retrofit Kit will change to Basement! Is this a bug or an intended feature? Is anyone else experiencing this? In either case, can you please get this fixed? I'd like to set the rooms individually without the setting affecting any other senor. Thank you, Kevin

7005

1

12

21-01-2020 07:49:17

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