Sensor alerts toggled to “off” but still chirps when door is opened

Hi, I cannot figure out why I can't stop this aggravating chirp every time we open our main entry door. We hear it all day long; besides that, my son goes to work at 3:30 am which means the chirp disturbs the family member that has a bedroom close to the keypad/base station. I'm going to try to post a pic showing it set to OFF in the Ring app. Can someone pleeeease tell me what I'm doing wrong. Thanks a bunch!