Ring Alarm
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Ring SUX - Where is my order and support
I placed an order for a Ring Alarm System on Aug 30. I received a partial order in Sept. I called back many times and had to fight to prove I did not received the complete order. Finally it was determined that the Flood / Freeze alarms were on backordered and Ring did NOT ship with the original order. I was then told the missing Flood / Freeze alarms would be sent FedEx overnight, this was 9/30. Today is 10/12, I still did not get the order. I called back and was told a whole bunch of BS, and ofcourse, Ring Supports points the finger and blames it at other Rings department. As a customer, I don't give a crap about the finger pointing between Ring departments, it is Ring. BTW -Chat is not working; cannot connect via chat.I cannot respond to previous emails because it is NoReply email.I tried emailing support and no replies so far, email does not support order status.I called the support center and got a whole bunch of BS from the overseas agents with broken headsets. I asked for the supervisor, agent puts me onhold for 10 minutes and comes back to tell me supervisors are not available.RING SUX!!!!!!
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13-10-2020 01:37:28
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KCNJ
One additional thing - If a Ring cannot even get their act together, or have available representative on the phone, can you really trust them to monitor your home security system?????
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13-10-2020 01:40:23
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