Responses (2)

• C

  Caitlyn_Ring

  Accepted Solution

  Hi @user_74996b. No, a US Ring Alarm Base Station will not work in the UK. Different countries use different Z-Wave frequencies, which the Ring Alarm uses to communicate with its components. We recommend you purchase a Ring Alarm designed for use in the UK.  

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  20-08-2024 09:11:33

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  U

  user_74996b

  Thanks for replying??  That makes sense as I tried it and it didn’t work and sent the whole system into disarray  Ok / so use the ring alarm as the hub you mean??  Thanks again 

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  21-08-2024 11:48:00

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  user_74996b

  Sorry I should have added that I’m trying to use the smart led garden lights that used to connect to the hub in the US 

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  21-08-2024 11:56:24

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  user_74996b

  So if I get the ring Alarm system will I be able to connect the battery operated smart led lights ?  Many thanks in advance 

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  21-08-2024 11:57:29

  J

  Justin_Ring

  Hi @user_74996b. The Ring Alarm does not have a built-in Bridge to connect to the Ring Smart Lights. The Ring Alarm Pro does. Keep in mind that Smart Lights and the Alarm Pro are not available in the UK.

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  22-08-2024 05:11:16

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  user_74996b

  Hi - this is my fault for not being clearer. I already have the smart led lights and the ring bridge as I had them when I was in the US and I’ve now moved to the UK What I’m trying to do is make them work in the UK - I’ve tried to connect the ring bridge and it doesn’t work  So is there anything else I can use in the uk to get the smart lights working again?? Thanks 

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  22-08-2024 07:21:38

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  J

  Justin_Ring

  Hi @user_74996b. No, there is not, since the Smart Lights are not meant to be operated in the UK.

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  23-08-2024 07:35:23