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Ring base keeps getting disconnected from Wifi despite all good wifi good signal
I recently setup my ring with wifi which just on different room than my router.The wifi signal are in full bar.After couple hours, the base alarm said the wifi gets disconnected.And i tried to set it up again with different wifi.And the next day, it gets disconnected again from the wifi. Despite all my good wifi signal.After reconnect to the wifi again, i tried to reboot the base, after reboot, it gets disconnected to the wifi again.Is this a common issue?Am I getting a bad ring base product?Thanks
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03-01-2021 18:22:23
Responses (1)
- C
Hi @misael. Would you mind reaching out to our support team directly about this concern? The Base Station should not disconnect when on an ethernet cable, so our support team should be able to help you get this squared away as it may require an adjustment to some router settings. You can give our su
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12-01-2021 18:06:38
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misael
The alarm system started disconnecting today. Nothing was changed. I went to buy an Ethernet cable to cabecera directly and it’s still disconnecting. Please help.
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12-01-2021 03:24:53
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