Ring Alarm is offline after setup

Hi all, I’m configuring my Ring alarm base station for the first time, and after selecting my Wi-Fi network and getting a success notification, the device is marked as offline in the app. Not sure if I’m doing anything wrong, so I recorded a video with the process I’m following, in case I missed anything. Can be watched here: Cloudup. In case the video goes too fast, these are the steps I’m following: Tap the “Ring Alarm is offline” notification. Tap “Retry connection”. Nothing happens. Tap “Still can’t connect”. Tap “Join Network”. Tap “Continue”. Press the pairing mode of the Base station. The light ring starts to spin. Tap “Find my base station”. My base station is found and I’m ask to select a way of connecting to Internet. Tap “Wi-Fi”. Tap my Wi-Fi network. The device apparently connects successfully to internet, but it still appears as offline. Thanks for the help in advance.