Responses (5)

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  Chelsea_Ring

  Hi @Lilhorn83 ! Perhaps this may help, [Guest User Scheduling for Ring Alarm.](https://support.ring.com/hc/en-us/articles/360035714171-Guest-User-Scheduling-for-Ring-Alarm-) Let me know if that would work for you and your rentals! With this, they should not have access to your cameras :)

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  08-07-2020 08:31:09

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  Lilhorn83

  I want my tenants to have full access to the alarm system (ie; change settings, be the one who gets the calls, etc) but without having access to my own system. So basically, I need almost separate accounts. One they control and one for my own house. I prefer not to make my tenants activate their own service but I don’t know how else to give them access.

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  08-07-2020 08:54:24

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  PapaLanc

  Why would you not setup two accounts. I would get another generic email like myrental@gmail.com. Only you would know the security questions to change the password for the email account. Setup the rental ring with this email, then add your renters email as a user for the rental They would get the 2fa when they login You could remove them when the property turns over.

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  09-07-2020 12:26:38

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  aah2000

  Correct me if I'm wrong but you can add a shared user per device. So you can add them as a shared user for a particular Ring Alarm and thy'd be able to do everything while you're still the device owner and so you'd have the authority to remove them. If you want to go a separate account route, you don't need a new email address. Gmail has a feature where if you have the email address me@gmail.com then any email sent to me+whateveriwant@gmail.com will go to your address. So you won't need to create a new email. This way you can create a filter and a separate label for all rental activity.

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  29-10-2020 04:34:40

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  Crashinator5950

  Could you provide more detail on how this e-mail system would work? Is me@gmail.com the landlord's e-mail address?

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  07-02-2022 06:53:10

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  swimmingmedic

  Simply put, Ring is shortsighted on this. They need an offering for rental properties. It gives LL/PM the ability to manage the tenant and billing info, as well as freeze/flood/fire sensors. Door/window status, lock status, camera feeds etc, should be accessible only by the tenant. The LL/PM should be able to control the lock when the unit is marked unoccupied, by making 24 hour notice, or emergency notice. In all cases, the tenant is notified of the entry via email, text, app.

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  18-08-2022 08:53:22

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  user32241

  I might be a little late to this post, but I use ring security for my rental as well and I use the shared users feature to give my tenant access to the cameras (you can select what all they have access to). And for the base station, in the app under Settings- monitoring- emergency contacts, I put my tenant as contact 1 and myself (landlord) as contact 2 and I also have the tenant provide a verbal password of there choice (which can be found and updated in the emergency contact settings as well). This allows me to give them complete control without taking over authorization. Not sure if this helps, but throwing it out there.

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  04-01-2023 10:08:43

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  user32241

  I might be a little late to this post, but I use ring security for my rental as well and I use the shared users feature to give my tenant access to the cameras (you can select what all they have access to). And for the base station, in the app under Settings- monitoring- emergency contacts, I put my tenant as contact 1 and myself (landlord) as contact 2 and I also have the tenant provide a verbal password of there choice (which can be found and updated in the emergency contact settings as well). This allows me to give them complete control without taking over authorization. Not sure if this helps, but throwing it out there.

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  04-01-2023 10:08:43

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