Ring Alarm

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Ring alarm arming/disarming notification show as UTC time on iPhone
alarm
troubleshooting
notifications

Hi, I am seeing one annoying behavior on the Ring alarm and that is whenever I disarm or arm the alarm, I will get the notification for the action. However, the time stamp that it shows is UTC time zone rather then my local time zone. Is there any way to modify this? For example it would say "Ring Alarm in Home changed to Disarm at 12/09/21 04:12 PM UTC from keypad by John Smith" I would like to see if this can be changed. Any ideas?

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09-12-2021 19:16:24

Responses (1)

  • M

    **I tried those steps and even contacted ring and STILL months later , it shows the time in a UTC timezone!! **![image|631x500](upload://viLZr7MtK7cLBfuaoxaUbGat8gZ.jpeg)

    0

    04-03-2023 11:10:52

      C

      Hi @Mom31. One more step you can try is to verify your address in the Ring app. Tap the menu in the top left > Settings > Address > Edit Address. Follow the prompts, which will have you temporarily swap to Self Monitored. When you are typing your address into the address field, make sure to select an option from the drop down menu. Double-check that the address is displayed correctly before proceeding. If that still doesn't resolve this, you will need to follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) for further assistance, as the Ring Community is a public forum and we don't have access to account details.

      1

      06-03-2023 22:37:23

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