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Quick reply set to off still enabled?
hardwired-video-doorbell
app-settings
troubleshooting

I’ve set the quick reply off in the smart response section however ring pro still asks to take a message. Has anyone had  this issue. Thanks 

59

4

0

12-06-2024 05:15:47

Responses (1)

  • C

    Hi @user_d8f67d. Make sure that your Ring app is updated to the latest version available in the app store. After checking that, perform a quick reboot of your Ring Doorbell using the reboot option on the Device Health page. Once the reboot is complete, verify that Quick Replies are turned off. Let me know if this helps! 😊

    0

    12-06-2024 11:54:49

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