Responses (4)

F

FixMacs

I checked the Chirp Tone. Enabled. I checked the Mode Settings. Chirps are Enabled in all modes. Nothing has been changed since June when I posted this question. No amount of toggling the Chirp When Closed will work. When the contact sensor was initialized, set up, the Chirp When Open was set and that is working. The contact will chirp when open but not chirp when closed. This seems to be some kind of bug or corrupted device.

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19-07-2021 18:05:25

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T

Tom_Ring

Hi @FixMacs. What type of phone are you using and what version of the Ring app is installed? Open Alerts and Close Alerts should send push notifications to your phone to let you know the status of the Contact Sensor. Changing the Chirp Tone will only affect the noise the Base Station makes when the

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20-07-2021 18:33:48

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FixMacs

iPhone. Ring App version is the latest. I have updated the Ring app several times over the past couple of months. This is a long-standing problem. I think I should uninstall and reinstall the contact. Version 5.41.0 installed July 6th. The lights on the Keypad are not working properly, either. Yes

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21-07-2021 02:59:02

F
FixMacs
Your professional assistance was most welcomed. Have a great day.
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21-07-2021 20:32:24
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F
FixMacs
But this software is still broken.
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02-09-2021 16:54:53
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B
BTGroark
I called RING last night and they walked me through going to the app and selecting Devices =>Base Station=>Audio Settings and adjusted my volumen (somehow it has been set to zero).
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19-09-2023 12:08:55
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