Ring Alarm

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U
Mode Schedule changed too early
modes
alarm
troubleshooting

This is a great feature and I have used this on my ring system for about 2 years now. Tonight for the first time my system armed 29 minutes too early and then when it armed I was about to let the dog out so I disarmed from the keypad. It said disarmed verbally and visually. I got the notifications even. Then I went to let the dog out. While I was out there the system armed itself again and then went into delay entry and went off. I came in to a ■■■■■■ off wife frantically trying to disarm it. Anyone else had this happen?

268

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30-12-2023 04:42:37

Responses (1)

T

Hi @user72868. I suggest reaching out to our support team so they can investigate what happened. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

0

03-01-2024 04:45:07

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