Manual reset required after losing wireless signsl

I’ve had to reset every device after losing wireless connectivity on my security system 3 times in the past year. The first time, a tech led me through it after he was unable to restore the system. This is a two hour process, resetting and/or adding every sensor, camera, keypad…. The last time, I was out of town for a month, so it had to wait. The frustration lies in the fact they could send me a base station pro to solve the problem, but they want to charge me $250! THIS IS NOT A PROBLEM WITH MY WIRELESS/INTERNET. It’s in the design of the Ring system. Frustrating.