Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
R
Keypad Replacment Offer - Shipping Labrl
shipping
cs-support
keypad
Received my 2nd gen for free today but there was not a return label in box to return 1st gen. It didn't ask for a credit card during order. Do I keep the 1st gen one then?

351

0

0

12-03-2023 06:55:58

Responses (2)

C
Hi @rfuller783. I'd recommend following up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) to clarify on what you should do with your original Keypad. They'll be able to review your account and send a shipping label if needed.

0

13-03-2023 04:50:14

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

12-04-2023 04:50:53

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

D

Danielhrch

4

User
Solutions

W

windracer

1

User
Solution