Ring Alarm
Keypad (Gen 2) how to increase volume of alarm speech + tones
I'm 3 weeks into configuring my system with two keypads for 3 entry doors (among other things not relevant to this issue). The issue I'm having is that the two audible events (voice notification, and countdown chirp) which occur whenever a door is opened in an alarmed state are FAR too quiet to be effective. I have two kids and two dogs, and when entering the house with them in even a mild-mannered state, it's not possible to hear the keypad sounds over just the sounds of movement over hardwood floor! In more detail, the voice notice volume is ALMOST loud enough, if it could be boosted maybe 25% more it would be sufficient to hear all the time. Unfortunately, the combination of the volume and pitch of the countdown tone (pleasant "whoomp, whoomp) can't be heard unless alone and dead quiet - we hear it at night if someone opens the door to let dogs out, but that's it! How can these events be boosted in volume to be effective enough NOT to trip a police visit? I'm not enabling the professional monitoring I'm paying for until I can guarantee my family won't get SWAT'ed by Amazon!
16789 •
1 •
45 •
29-05-2020 05:26:40
Responses (21)
- B
Ring, y’all just need to send a firmware update with new tones or an insane volume that people can hear from the keypad. Telling everyone over and over to increase the volume from the app doesn’t fix it. Y’all need to make it as loud as the base station end of story, so people actually know when something is opened or the countdown to disarm the system begins.
•7
09-05-2021 04:44:38
•
- D
This is a big problem- at maximum volume the keypad is still difficult to hear. This criticism has been around for over a year - why no fix?
•4
12-05-2021 05:43:22
•
- C
Agreed on this, we have a new gen 2 system. The family is used to old ADT system where the chirps were loud enough to tell you the countdown was happening. But we’re tripping off the full alarm now due to not hearing the countdown. The volumes on all the devices are 100%
•3
06-06-2021 02:11:47
•
- P
Please provide a software update with louder chirping....just got a visit from police :( how embarrassing. It was just too chaotic with the dogs this morning and went out to walk them and did not even notice the alarm alerts - sigh! We love ring...but man, we need louder alerts please!
•1
01-10-2021 12:44:57
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
we135b
Same problem here. I wanted to mount the keypad in a closet but we just cant hear it and forget to disarm. The volume adjustment seems to only affect the base station. The keypad volume does not seem to change. Another solution might be to allow for an auxiliary speaker so the keypad can be mounted out of sight without affecting the audible warnings.
0
25-01-2021 05:06:39
•