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Is there a history of wifi connection dropouts?
Hi, I have almost daily drops from the house WiFi when the Ring base unit goes to mobile backup. Is there a history log for this so I can show Virgin Media that there's an issue with their router (as i presume there is) ?Otherwise I get fobbed off with bots on their chat site assuming there's no issue.Thanks !
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07-04-2022 10:14:34
Responses (3)
- I
I get emails whenever the system goes into cell backup etc. There must be a way to set that up.
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13-09-2023 10:16:02
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- J
Hi @INeedSecurity. If you follow the steps mentioned in the solution, you will see the History for the Base Station, which will show if it did go into Cellular Backup.
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14-09-2023 18:04:40
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tonysimper
Hi and thanks for the reply.Unfortunately that only logs the alarm being armed and disarmed through the mode schedules - there is nothing there for the cellular backup, etc...I guess i shall have to screenshot every time i get notified.
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11-04-2022 16:29:45
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