Ring Alarm

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M
How to reset base station red light
alarm
cs-support
base-station

My base station has red light after an alarm was triggered. I disarmed and armed it again but the light is still red. How do I make it blue again?Thanks!

12735

0

0

23-08-2021 20:21:44

Responses (3)

  • H

    1. Unplug the Base Station from its power source.2. Remove the battery from the device.3. Replace the battery, and re-plug your device back in.4. After a full power cycle, the device should be reset.

    0

    24-08-2021 13:11:11

    • C

      Hi neighbors. If the light on your Ring Alarm Base Station is stuck, you can try rebooting the Base Station by quickly pressing and releasing the reset pin hole on the back. Do **not** hold this button down, or you will factory reset your Base Station which will kick all of the Ring Alarm components off your system as well. If a quick reboot does not help, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can guide you through all applicable troubleshooting steps. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      18-08-2022 22:36:56

      • C

        0

        18-08-2022 22:37:10

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