Responses (7)

C
Caitlyn_Ring
User Solution
To obtain a certificate for your insurance, you will need to be the Ring account owner, have a Ring Alarm system with the Ring Alarm Pro subscription, and have Professional Monitoring enabled. You can then follow the instructions outlined in this article to obtain a Professional Monitoring certificate from the Ring app or from Ring.com.
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19-04-2024 22:34:52
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E
Eagle328
Call customer service. They can send you one I believe.
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22-12-2019 18:56:28
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T

TLM

Obtain a cert by following the directions below:**Are alarm certificates available to send to insurance agents for discounts?**Yes. Alarm certificates will be available for insurance discounts. A downloadable version of the certificate will be available when you log in to Ring.com. To get your Alarm certificate, follow these instructions:- Go to [Ring.com/account](http://www.ring.com/account)- Login to [Ring.com](http://ring.com/)- Click My Account- Click Settings from the menu- Click Monitoring (must say “Professional”)- Click Certificate- Download and/or Print the Certificate[https://support.ring.com/hc/en-us/articles/115005025306-Ring-Alarm-System-Basic-Information](https://support.ring.com/hc/en-us/articles/115005025306-Ring-Alarm-System-Basic-Information)

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27-12-2019 17:03:54

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mwood1149

The instructions for getting an insurance certificate do not appear to work. Online: Log in to your account on Ring.com Hold your mouse over your name in the upper right corner. Tap Settings. Tap Monitoring. Tap Certificate. There is no "Settings" selection anywhere on the Ring website.

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07-02-2020 15:31:49

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jennstec

These instructions do NOT work. There is no Monitoring option under Settings. I'm about to lose my insurance discount. PLEASE ADVISE as to how to get this insurance certificate.

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08-02-2020 16:36:34

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Caren

All of the instructions do not work. Alot of people are having the same problem trying to print the certificate. There is not a "settings" tab anywhere.

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11-03-2020 16:10:59

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crz

I'm trying to get my insurance certificate and consistent with what has been reported by other people the instructions provided do not work. There are no options to click on per the instructions. How does one obtain this certificate?

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18-05-2020 22:08:34

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DelrayDavid

I agree, the instructions are not accurate, there is no option for monitoring under settings. How do I get the certificate? There's no telephone number to call and text chat is rarely working

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26-06-2020 19:59:53

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dp2020

did you get an answer to your certificate for insurance?

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24-03-2020 19:49:53

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jennstec

Yes thank you! We can close out the question now.

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24-03-2020 20:02:41

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bayoyong

How did you get it? I don’t see.

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07-01-2021 18:21:50

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biognome
Spoke to a customer service representative, who was very helpful. If you have only a Ring Doorbell, and not the Ring Alarm, the settings will not be visible in the app. However, you can contact customer service, and they will send you the certificate you need for your insurance provider.
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25-03-2021 13:13:56
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