Ring Alarm
Front door requires bypass if open
When leaving the house I will frequently have my front door open while getting ready to go. When trying to arm the Ring alarm it reqests I bypass the front door contact sensor. I thought I would try this and see if the sensor starts working once I closed the door. Sadly it doesn't and remains bypassed. Also it doesn't seem to shaow anywhere in the app it is bypassed. Every other alarm system I have used will allow your entry/exit sensor to be in open state while setting the alarm. If of course you don't close that sensor before arming completes the alarm will trigger. Please offer an ignore option in addition to bypass, so the sensor starts working when the alarm finally sets. Or simply show a warning to close the entry/exit sensor or the alarm will sound after countdown. Also make sure the app clearly shows any bypassed sensors. It is daft forcing me to close the door just to arm the alarm, it should allow you the countdown time to close it.
35246 •
0 •
209 •
28-01-2020 04:22:16
Responses (68)
- M
I assume you mean device setting? It is set to main door. If it is open when I try to arm the alarm, as I leave, I'm told I have to bypass it (or I need to close the door to begin the countdown). Once the alarm finishes arming the sensor remains bypassed, even though the door is now closed. As I said I have the door open while getting ready to leave and sometimes my kids are outside. I'm not going to shut the door on my children just so I can arm the alarm. My wired alarm has no issue with this scenario. Of course I could just wait until I'm outside and use my phone, in which case why bother with a keypad? It is daft I cannot start the arming process with the door already open, but can with it closed and then open and close it without affecting arming.
•6
28-01-2020 07:47:54
MThank you for sharing your experience with us @McLovin! We appreciate this feedback and will share it with the team. In the meantime, I recommend simply setting a longer exit delay. This way you will have time to arm and comfortably make your way out of your home along side your family. Arming from the Ring app is another great way to improve the arming in away mode experience. I hope this helps! :)
•1
29-01-2020 04:45:57
JThe proper way to make this setting is 1. go to "devices" 2. select your alarm system 3. select the contact sensor you want to delay the arming 4. click the "setting" button on the top right corner of your phone 5. select "main door" from the placement hope this can help...
•1
29-01-2020 06:05:47
MThanks @Marley\_Ring that's a useful workaround. @joe24 I'm sorry but you need to read my posts again. The door is set to main.
•1
29-01-2020 10:13:23
AJust to add my voice to this. Most people moving to Ring from another alarm system will expect this feature. I take the point about kids going out first. I'd also add putting luggage into a car, or helping an elderly or disabled person. There are lots of situations where it would be normal for the exit door to be open for some time before the alarm is set. The current behaviour is sensible for other sensors, but not for the main exit door.
•7
10-02-2020 03:41:50
- M
Good question @Lacocok! If you've armed your Alarm while the Sensor was bypassed, you can reset it by disarming and rearming. For a contact sensor, please close the door, disarm, and then arm while closed. Your exit delay will allow you to leave without triggering an Alarm. I hope this helps! :)
•0
01-06-2020 06:37:52
MThis feature is absolutely needed! I just setup my ring alarm the other day, coming over from a Smartthings ADT system. I often arm my alarm through automation. The big problem is that I have sensors on every window, and sometimes I want to intentionally leave the windows open. When I get into bed, the sleep sensors shut down the house, locks all the doors and arms the alarm. But wait, I have my bedroom window open for some air. All I hear over and over and over is "sensor requires bypass, sensor requires bypass, sensor requires bypass" until I get out of bed, go to the front door and press the checkmark. The app allows me to set the sensor up as a window, but I can't arm the alarm from anything but the keypad if it's open! Rediculous! It should just send a notification saying "Heads up, your bedroom window is open" so I can choose to ignore it.
•4
01-06-2020 11:28:06
- M
Couldn't agree more. Installed this system last night and I just found this thread trying to find out if there was a way to prevent a sensor from being bypassed. It seems like such an obvious requirement. I have people coming in to feed my cat when I'm away etc and they are so used to opening the door before arming it I'm pretty sure my front door sensor will be ineffective whenever I go away on holiday. Please fix this Ring!!!!!!!!!
•2
21-08-2020 07:27:04
•
GI bought my Ring Alarm a few days ago to replace my 20 year old wired alarm which has this feature so it's disappointing that basic functionality like this is missing. It's been 8 months since this thread was started, can we have an update on this issue please?
•3
25-08-2020 09:38:13
SMy old DSC alarm behaved the same way. It was the first alarm system I had so thought that all of the worked that way. Now, if you are arm the system while the door is open, you'll be prompted to bypass it or it won't arm. If you bypass it, why would the alarm 'rearm' it? That's the purpose of bypass - to ignore it because you wanted to. Maybe another setting - if closed after bypass, arm, or prompt to arm? In my case, we close the door, tell Alexa "I'm leaving" and then head out.
•0
26-08-2020 04:23:54
- M
I can't believe I first posted about this in Jan 2020 and nothing has been done to fix it (ok a lot has happened in between but no excuse now). I'm in the UK and rival smart alarm systems are starting to appear. If Ring don’t get their act together they are going to lose customers and one of them will be me. This system is better than nothing and just ahead of a dumb alarm but they are the only good things I can say about it. Any semi-decent competition is going to crush it.
•7
04-09-2020 02:06:14
•
SThis is crazy I thought my system wasn’t working and it was going to be a simple fix on the settings. This basically means the only way the system is useful is using the app. The keypad is useless I might also return to Costco if I don’t see any update to fix this as it’s basically useless as an alarm system.
•2
10-09-2020 11:22:11
- G
I was having the same issue and didn’t see the specific response in this thread so I thought I’d comment. The exit delay only starts of the door is closed when it’s armed. It can then be opened and closed during the delay period. If it’s open when armed it will require a bypass which stays in effect until the next action. Hopefully this helps anyone having the same problem.
•2
17-11-2020 06:24:24
•
LCome on ring this is a basic feature it should not efen need a vote up. Think about it family in hall waiting to go out puting dog in car oh hang on can all ten of you wait in the hall while I close the front so i can arm the alarm. The keypad is useless iinfact less than useless dangerous as it can lead you to unknowingly leaving the house without the sensor set.
•3
19-12-2020 08:44:51
TIt appears what Garold explained above is what you are trying to achieve. If you arm while the door is closed then open the door, the exit delay starts, and then the door is once again armed once closed and the exit delay times out. All this is done without having to bypass any zones.
•1
19-12-2020 04:06:59
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Eagle328
Just set the entry/exit delay on that door. In drive settings. Under the sensor, change it to main door. This will allow it to delay arming it. Motion sensors also have this feature.
3
28-01-2020 04:26:05
•