Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
W
Free yard sign - out of stock?
solar-panel

Just signed up for Ring Protect monitoring and got the e-mail with a coupon code for a free yard sign. Clicked on the "redeem" link and the page it took me to showed the sign is "out of stock." I know the offer said "while supplies last" but as a new customer if the free signs are already gone, maybe they shouldn't send out a code? Or is this a temporary stock issue and I'll be able to order a sign eventually?

5278

0

4

07-02-2021 07:26:47

Responses (6)

  • W

    Thanks Marley. I tried the support chat and they told me to just add the sign to my cart and then use the code, but it doesn't work (not valid for items in cart). It looks like the sign for the code shows "24/7 monitoring" and the normal one in the store does not. So two different signs apparently. Chat told me to try and call sales so I guess I'll do that next.

    0

    09-02-2021 11:11:00

    • W

      Here's the difference I'm seeing: ![image|478x500](upload://eWnrfD4ibWd4ue4kk6QRPrlAicu.jpeg) My promo code takes me to the lower sign, and won't work if I add the upper sign to my cart.

      0

      09-02-2021 11:19:03

      • W

        Ok, this is disappointing. I was told the promo is over. Why send a brand new customer an e-mail for a promo that's over?

        0

        09-02-2021 11:20:55

        • W

          Hi Jennifer. I just happened to click on the "redeem offer" link in the e-mail again today and the sign was listed as "in stock." I was able to add it to my cart, redeem the code, and place an order for the free sign. So thanks for fixing it for me!

          1

          10-02-2021 10:44:36

          • T

            I have the same problem. Don't send me a link and code that doesn't work. Especially when there is zero support by email it seems. I wanted a sign honestly but now I'll probably get an ADT sign out of spite. They are probably more respected than do it yourself systems anyway.

            0

            26-03-2021 10:03:25

              W

              Hopefully someone at Ring can fix it for you like they did for me. Frustrating that they're still sending out this e-mail to new customers if the promo is expired though, c'mon Ring!

              0

              28-03-2021 01:56:13

          Didn't find an answer ?

          Log in or create your Ring account to post a question and join in the on the conversation.

          Most Helpful Members

          U

          user63814

          2

          User
          Solutions

          C

          Caitlyn_Ring

          1

          User
          Solution

          T

          Tom_Ring

          1

          User
          Solution

          J

          Justin_Ring

          1

          User
          Solution