Ring Alarm
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Boone
> @Governurr wrote: > Hi. I'm installing the alarm system. Everything has been set up fine apart from the door contact sensor not connecting to the network. > Any idea where what I'm doing wrong? Could be several issues, but most likely the sensor can sometimes be just 'stuborn' . . . but this issue can easily be fixed. I don't know which Contact Sensor you have (Generation 1 or 2) so below are the Troubleshooting links for both generations: For Gen 1: [https://support.ring.com/hc/en-us/articles/360042739451-Troubleshooting-your-Contact-Sensor-1st-generation-](https://support.ring.com/hc/en-us/articles/360042739451-Troubleshooting-your-Contact-Sensor-1st-generation-) For Gen 2: [https://support.ring.com/hc/en-us/articles/360042311972-Troubleshooting-your-Contact-Sensor-2nd-generation-](https://support.ring.com/hc/en-us/articles/360042311972-Troubleshooting-your-Contact-Sensor-2nd-generation-) After completing the guidance in these Ring Support articles, but still your issue continues, then you should call Ring Support telephone number: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) Hope this helps :)
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26-07-2020 12:18:58
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