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J

Jim_in_nh

Cellular backup limitation

I was disappointed to learn that the cellular backup only works with the app for 72 hours. Even if you have power, cellular app support stops and the system can only be armed and disarmed with the keypad, if I understood support correctly. Just a limitation I was not aware of and didn’t know if it would matter to other users.

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02-12-2019 01:37:26

Responses (1)

  • B

    Ben

    I'm not sure I understand. The cellular backup on the alarm that's used to call the monitoring center only works for 72 hours after install? Or the arming & disarming the alarm via the app on your phone only works for 72 hours after install, and after that it all has to be done on the keypad?

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    12-12-2019 13:47:39

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      E

      Eagle328

      It means that the cell transmitter will work on it's data network for 72 hours if wifi or power is lost. I believe the battery is also supposed to last at least 72 hours. That's all it means.

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      12-12-2019 15:01:56

      E

      Eagle328

      The base station has a Sim card for ATT here in the US. It has nothing to do with your phone or devices

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      12-12-2019 15:03:15

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