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B
Casement window sensor
contact-sensor
installation
troubleshooting
We have a new construction windows and do not have any wired sensors. Most of our windows are casement windows. It would be great if ring develops contact sensors for casement windows as they dont seem to be compatible with current contact-sensors.
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22-09-2022 05:09:45
Responses (1)
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Caitlyn_Ring
Hi @bharath23. Even with casement windows, you should still be able to utilize the existing Contact Sensors that come with the [Ring Alarm System](https://ring.com/security-system). Your Contact Sensor installation will work as long as it meets these three criteria: 1. The space between the Contact Sensor and the Magnet is 1 inch or less. 2. When you open the door or window, you see the LED flash green (and hear the chirp tone, if enabled). 3. There needs to be ½ inch of space around the Sensor so you can slide it open to replace the batteries. For more information, check out our Help Center article [here](https://support.ring.com/hc/en-us/articles/360043818431-Tips-for-installing-your-Contact-Sensor-2nd-gen-). I hope this helps! :)
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22-09-2022 06:44:57
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