English

Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
G
Battery-powered base station connects to Wi-Fi continuously
wifi
troubleshooting
battery-life
notifications
base-station

Hello everyone, for some time now when the base station is running on battery, instead of staying offline after 15 minutes and no longer receiving notifications, continue to connect and disconnect to Wi-Fi randomly for a variable time of 5-15 minutes. I receive continuous connection and disconnection notifications. Has anything changed with the latest firmware updates? Thank you all

429

0

0

18-02-2023 06:16:56

Responses (1)

  • T

    Hi @Gfilo84. Is this Base Station connected to a network that has automatic switching between 2.4GHz and 5GHz? If so, this could be the issue. Try connecting to a dedicated 2.4GHz to alleviate this concern. You can also learn more about what happens when your Base Station loses power [here](https://support.ring.com/hc/en-us/articles/115005323926-What-Happens-When-Your-Ring-Alarm-Goes-Offline). I hope this helps!

    0

    20-02-2023 03:51:42

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members