Ring Alarm

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M
Base station not emitting chimes
alarm
cs-support
chime
base-station

Hello
I configured teh base station to emit chimes when some sensors detect movement but it’s not working. only the keypad is emitting the chimes
I checked that the volume on the base is already at Maximum
any help




218

0

0

12-12-2023 08:33:37

Responses (4)

U
Have you turned down (off?) the Base Station volume? Devices>Alarm Base Station>Base Station>Audio Settings

0

12-12-2023 12:35:55

U
Have you turned down (off?) the Base Station volume? Devices>Alarm Base Station>Base Station>Audio Settings

0

12-12-2023 12:35:55

U
Have you tried rebooting the Base Station?

0

12-12-2023 12:36:56

M
Yes but still not working !!

0

12-12-2023 02:35:25

U

Sounds like a fault. I suggest you use the chat function from the web page login to discuss options with Ring.

0

13-12-2023 11:31:40

C

Hi @makouda. Make sure the volume on your Base Station isn’t turned down, and ensure you are setting the Chirp Tone for the correct Motion Detectors. When selecting a Chirp Tone for a specific sensor, there is an option for tones that play on your Base Station and Keypad, and an option for tones that play only on the Base Station.

If this issue still persists, please reach out to our support team for further assistance. When contacting support, request to speak with the Ring Alarm team specifically.

0

14-12-2023 06:20:33

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