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M
I need email address for ring customer service
battery-video-doorbell
cs-support
hardwired-battery-video-doorbell

I am DISABLED and am I am NOT calling in or doing webchat . Why the hell doesn't ring provide email address ????

1778

2

1

25-01-2021 08:08:14

Responses (3)

  • M

    Hi there, @MB8! At this time our support team is reachable by phone only, and chat for non-technical inquiries between certain hours, as described in our [response to Covid](https://support.ring.com/hc/en-us/articles/360041597471). Of course, we are always happy to help here in the Community, with suggestions or common troubleshooting tips, as are other neighbors. Please note, the Community is a public neighbor to neighbor forum, and so any account, personal, or billing specific inquiries are best handled with our support team. If you are needing to speak with a support team representative, many neighbors in a similar circumstance might receive help with reaching out. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    26-01-2021 06:12:20

    • M

      How on earth do I start new topic discussion? The link will not work .

      0

      23-12-2021 06:02:41

        C

        @MB8 Are you trying to start a new post for a question? Whenever you're on one of the boards, like the [Doorbells](https://community.ring.com/c/products/16) or [Security Cameras](https://community.ring.com/c/products/17) boards, you should see a **+ New Topic** button in the top right corner. Click on that and a window will pop up to allow you to create a new topic with your own title, tags, and body of the post.

        0

        27-12-2021 07:28:28

    • U

      I’m finding the whole company for support totally useless ..nothing is working ..tried phoning..agent / bot doesn’t know..I’m in a trial period..won’t be continuing..

      0

      10-02-2025 12:44:36

        T

        Hi @user_b3a56c. Have you tried posting for assistance here in the Community? I'd love to help, but I need to know what your concern is. Thanks.

        0

        11-02-2025 02:26:51

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