Red shading over half my video

Question

I have a Ring Floodlight camera and there is now a red shade over the right half of my security videos.  I can see what is behind the red shading, but it isn't true to color any longer. Is this fixable issue or warrantied?

Tom_Ring · Answer

Hi there @user_1c8a83. This is happening because the Infrared Filter (used for night vision) is getting partially stuck open. You can lightly tap on the side of your Floodlight cam to get this to return to normal. Alternatively, you can power cycle the device by removing power for about 5 minutes. Let me know which method you used to fix this!

user_1c8a83 · Answer

Sorry about being so late- but the tapping worked!  Hope it stays fixed.