Recent Solutions
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user_abcba8
Certified Refurbished Floodlight Cam Wired Pro: Only one light working
I just purchased a certified refurbished floodlight cam wired pro from the ring website. I installed it and only one of the two floodlights turns on. The camera and everything else works fine. I've rebooted it. Set it up again and nothing has been successful Is it just faulty unit? How can I go ab
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•24-09-2024 10:44:31
user_ab3ad0
Track back over a month?
Hi, hope you guys can help out. I have to find an event that happened on the 8/8/24. When I scroll back through my doorbell footage I can only go back a month. I’m on the £50 subscription but thought I’d have the 180 days or saved videos? What’s your thoughts? Alan.
28
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•22-09-2024 08:44:53
user_efb553
Camera monitored by more than one person on 2 cell phones?
can the camera be monitored on more than one cell phone (2 people) with Ring app installed?
8
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•19-09-2024 06:57:30
Recent Discussions
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user_52c690
Wired doorbell stopped working more than 9 months ago… customer support not helping (terrible experience)
My wired video doorbell stopped working in December 2023, since then I was trying to find a solution with customer support, who are sooo bad, I followed all the steps and they finallyyyy, after monthsss, agreed to exchange the device and send me a new one. I thought this should be easy but nooo, it
8
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•28-09-2024 03:42:07
user_5ea229
Not recording videos older than 30 days
I have a Ring Protect Plus plan with 3 devices. I have Video storage time set as 180 days in Control Centre but it is still not storing videos older than 30 days. How do I fix this?
8
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•27-09-2024 07:37:22
user_d23eca
Floodlight water damage
I have a flood light cam that is 14 months old. its suddenly stop working.On closer inspection the glass seal on the camera has failed causing it to fill with water.Can this be returned for replacement or is it to late now. Thanks
3
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•27-09-2024 06:58:33
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