English

Smart Lighting

Browse posts, comment, and join in the discussion about Ring’s battery and solar powered smart lights.
J
Wired spotlight interfering with my garage door opener
hardwired-security-cameras
troubleshooting

I just installed a wired spotlight over my garage doors. The garage is separate from the house, so I have a garage door opener mounted on the wall next to the house door. It stopped working, so I changed the batteries. I thought I had that fixed, but it stopped again. I had an epiphany and, sure enough, it turns out that the opener will not work when the spotlight is on. Not at all. The two inside my cars do a little better, but their range is severly shortened when the light is lit. Other than just taking it down and replacing it, there doesn't seem to be much I can do about it.

6849

0

6

21-10-2019 01:49:06

Responses (5)

  • C

    Hi @jgb ! Is this on your Spotlight **Cam** : Wired device?

    1

    21-10-2019 07:43:33

      J

      Not a camera. Just a spotlight.

      0

      21-10-2019 08:15:19

      C

      Thank you for clarifying. What make and model of garage door opener do you have?

      1

      22-10-2019 07:52:10

      J

      Two 1/2 hp Liftmasters. Model 3850p. As I said, my garage is separate from the house. So, after parking, my wife or I will walk to the house, go through the side door, and press the button on the remote mounted on the frame, to close the door. Since installing the spotlight, this no longer works. To close the garage, you have to wait until the light goes out.

      0

      22-10-2019 08:00:40

      C

      Thank you. We have sent this to the team for further review.

      1

      23-10-2019 05:30:13

      C

      Wanted to update you @jgb -- I talked to the team here and we are further investigating, so thank you for sending over this information. However, upon us taking a further look into this, it does appear that this specific garage door opener list of compatible lights is slim. Learn more, here: [https://support.chamberlaingroup.com/s/article/What-light-bulbs-can-I-use-in-my-garage-door-opener-1484145692747](https://support.chamberlaingroup.com/s/article/What-light-bulbs-can-I-use-in-my-garage-door-opener-1484145692747)

      2

      24-10-2019 10:24:26

  • D

    Is there any update to this. I just installed a spotlight only and I'm having the garage door opener interference as well. This is really a deal breaker.

    0

    15-11-2020 11:04:15

    • C

      I am having the same issue. After the floodlight is motion activated, the garage remotes do not work. Has RING written a product bulletin or a solution for this problem? It is very clear that either the bright led or the wifi signal when it reports motion via the RING hub is interfering.

      0

      16-05-2021 11:04:09

      • M

        Sorry to hear about this happening, @chasamy! Please confirm which model of Ring device you are using, as well as the garage door opener model. Thank you :)

        1

        17-05-2021 06:26:19

        • I

          Same issue, just installed the ring motion floodlight (not with camera) and I have twi issues: 1) interferes with garage door opener (craftsman) when the light is on. 2) at that price I can't believe it doesn't have dawn to dusk sensor. Bought a different brand for $23 and it had dusk to dawn and didn't interfere with garage door open, returned it because lumens were only 1000..saw the ring and seeing I have the door bell I said why not...what a mistake and I'm returning it in a couple of days!

          0

          10-09-2021 01:50:39

          Didn't find an answer ?

          Log in or create your Ring account to post a question and join in the on the conversation.

          Most Helpful Members

          T

          TonyMan

          1

          User
          Solution

          L

          LordP666

          1

          User
          Solution

          J

          Justin_Ring

          1

          User
          Solution