wired ring floodlight has a mind of its own

My Wired Floodlight just doesn’t what it wants to. Doesn’t follow light schedules, changes in the app to how long it should stay on, etc. Have others dealt with this? Any suggestions?

Hi @yipikiyae. Have you reached out to our support team on this concern? If the device is not functioning as it should, they are best to start with to ensure your device is functioning properly. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.