Windows 10 doesn't show devices

Hi there

My devices all show up fine on my iOS apps, but no devices show up on the Windows App. Why is this please?

Many thanks

Max

Hi @max1000000. Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new devices in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using Ring.com to view your devices on a desktop computer. The team here is continuously working to add features to improve your Ring.com experience. Thank you for being a great neighbor, please let us know if you have any additional questions. :slight_smile:

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