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Wifi glitches
hardwired-video-doorbell
connectivity
troubleshooting

Why wont my doorbell and cameras reconnect when my wifi glitches? We have the alarm system and that reconnects by itself. But the other devices require me to reset them up, everytime. Ive had them for 2 years and only now they wont reconnect without me physically doing something. This is our vacation home so i cant reset it everytime. So it sits offline till i can visit again.

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30-10-2023 01:42:51

Responses (1)

  • C

    Hi @Dmk1190. Ring Doorbells and Security Cameras should automatically reconnect to wifi after a temporary power or wifi outage. If they don't, this could indicate that the signal is not strong enough, so the Doorbell or Camera is unable to automatically reconnect. Next time you are at the vacation home, I'd recommend checking the [RSSI](https://support.ring.com/hc/en-us/articles/217271526-Checking-Your-Ring-Device-s-Wifi-Signal-Strength) after reconnecting your devices to see a measure of the signal strength.

    0

    01-11-2023 05:04:40

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