Ring Security Cameras

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WiFi Drop Screen Shot Capture
wifi
connectivity
cs-support

Afternoon, recently my Wi-Fi dropped out overnight and on checking my indoor cams the next day they had continued to record screenshots every 30 seconds and were available to view.One had a consistent timeline overnight whereas the other had skipped approximately an hour and a half after the Wi-Fi had dropped Does anyone know why this would have happened?

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13-05-2023 12:32:52

Responses (1)

  • C

    Hi @RobN. It could have been a temporary wifi outage, or some brief interference that caused the disconnection. Make sure your Indoor Cams have been [reconnected](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network) to your wifi network, then verify that the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) is strong and stable. If this becomes a persistent concern, you can follow up with our [support team](https://support.ring.com/hc/en-gb/articles/213608406) to take a deeper look.

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    15-05-2023 18:44:18

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