R
WiFi Drop Screen Shot Capture
wifi
connectivity
cs-support
Afternoon, recently my Wi-Fi dropped out overnight and on checking my indoor cams the next day they had continued to record screenshots every 30 seconds and were available to view.One had a consistent timeline overnight whereas the other had skipped approximately an hour and a half after the Wi-Fi had dropped Does anyone know why this would have happened?
329 •
0 •
0 •
13-05-2023 12:32:52
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @RobN. It could have been a temporary wifi outage, or some brief interference that caused the disconnection. Make sure your Indoor Cams have been [reconnected](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network) to your wifi network, then verify that the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) is strong and stable. If this becomes a persistent concern, you can follow up with our [support team](https://support.ring.com/hc/en-gb/articles/213608406) to take a deeper look.
0
15-05-2023 18:44:18
•