Why so complicated

Why is it so complicated to get something as simple as a returns label. I requested a return and was told a label will be emailed to me in 48 hours this was Thursday and I’ve yet to receive it. Why does it takes so long? Other companies can produce them instantly or even better have a physical one shipped out and delivered in less than 24hours! Considering your an Amazon company you don’t half suck at e-commerce!

Thank you for sharing your experience with us, @AaronUk. Consider this feedback shared with our teams here. As you have handled this with our support team in the past, if you have still not received the return label, please reach back out to our support team.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.