General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
D
Why have both my 12 month Basic plans been cancelled?
troubleshooting
ring-protect-plans
I set up a Basic Plan in December 2022cfor 12 months and added a second plan for 12 months in January 2023. I was able to save videos on both devices. Yesterday I get an email from Ring telling me that both Plans have been cancelled. Not by me they haven't. I am unable to contact Ring by phone at present as I M o holiday, does anyone have an email or WhatsApp address I can get hold of them?
362 •
0 •
0 •
20-02-2023 09:49:53
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @dorsetbod. Because this is a peer-to-peer support forum, we are unable to dive in and see what is going on. Feel free to send us a private message on Facebook @Ring and one of our agents will help you get this sorted. Thanks, neighbor.
0
21-02-2023 05:44:45
•