why do I get cheated a couple of times a month out of my paid plan?

It was Dec31 the second or third time I was cheated on time. then it was January 31st. Now today I get another email saying I was put back on a trial plan after I paid $32.10 on January 31st. I have no idea what is up with this company screwing me out of money all of the time, except they are thieves!

Hey @garf1028. I apologize that you have been having some concerns regarding your plan and being charged for such. If you could, please reach out to our support team here. Giving them a call over the phone will help get your situation sorted out correctly.