When will order ship?

I placed an order over 10 days ago for a wired camera/light. It was actually in response to a promotional email for Black Friday, which I should have ignored. Shipping was quoted at the time to be 24-48 hrs.My card was charged immediately but all I get are daily emails titled “Your order hasn’t shipped”. I tried to cancel altogether but their policy is you can’t cancel an item after 45 minutes. I can only return it after I receive it. The “chat” line only redirects you to useless answers or this forum. Called 800 number can’t get a person after many hours trying. Does any of this make sense for an Amazon company? Hate do do it, but credit card dispute is next course of action.

You can check your order status yourself by logging in online to your account and looking at your order history. Order History (ring.com)