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When are videos actually deleted from servers? I can still access them via web link after 60 days
Once you manually delete a video they should delete them from their servers for privacy issues (they don’t need access to our videos after we’ve deleted them?). I understand that videos may be stored for up to 60 days if you have one of the paid plans. However, the file still exists on their servers past that mark. I know this because I saved one of the links to a video and, then deleted it from my app. When I click on the link even after 60 days, the video is still viewable. I understand that if a link is created and you share it, anyone with the link may view it.. but it was my understanding that it was only until I deleted the file from the ring app OR the maximum length of time of the “life” of the video on their server... not (seemingly) forever. So my question is.. when are they (if at all) actually deleted?? I don’t like the idea of my videos being stored on there forever, especially if I ever wanted to cancel my account in the future. Huge data privacy issue there.
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02-04-2020 09:38:47
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