Ring Updates
Welcome neighbor! Please introduce yourself
Welcome to the Ring Community! We are excited to have you here. Our Community was created to bring all our neighbors together to interact with us and one another. Let's get started with a few introductions. Please reply to this thread (just click the “Reply” button below) to tell us… - A bit about yourself - Your experience with Ring Devices - A fun fact about yourself Make sure to add kudos to your neighbor's posts to show your appreciation. We look forward to getting to know you!
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08-03-2019 07:15:27
Responses (371)
- K
I'm Katie from The Adirondack Mountains in New York State. We've had some Ring Devices for at least two years now. One problem I have is my account says my Cellular Backup Carrier is AT@T. But, our cellphone system is through Verizon. Is that a problem or can I keep it as AT&T?
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25-08-2023 06:50:48
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- R
Hi, I am Rhetta. I have had my ring cameras for a long time. I especially liked the ring for desktop. Now I have to rely on the ring on the web. My experience with that is this. You click on the pop up from ring. Then you have to verify your account (even with keeping me logged in) then there is another page that pops up then another one. IF someone is breaking into my car by the time I can look at what is actually going on, it's too late then. With the desktop, it was instant. I am seriously thinking of going over to Simpli Safe if they do not bring the desk top back. I have even tried the Bluestacks version of Ring just to be able to have a desktop version but it is not the same as the original desktop I always used from Ring. Am I the only one that loved the desktop version? Thanks.
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01-09-2023 09:34:11
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- T
A post was split to a new topic: [Network Concern](/t/network-concern/226515)
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15-09-2023 03:28:45
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- U
Hi, I'm Mark. I purchased two jobsite security systems for two separate sites. What I thought would be a simple solution for connecting a remote system via cell service (since there is no wifi at the jobsites) turned out to be a horrible mess and hours of wasted time troubleshooting. First off, the customer service is abominable. Each time I would call to get tech support to walk me through the very convoluted setup between Ring and Eero, I would get different setup instructions. It has been over a month and I have burned through my free trial and I still do not have either of these systems set up. I have made numerous calls. The least they did for me was issue come credits to compensate me for the hassle. On the latest call, I was told that customer support is not trained on the jobsite system. I have gone through several failed attempts with customer support to connect the service. There apparently is no escalation dept. where senior techs are trained on this system that can help me. Short of having to pay to have it professionally installed by Ontec which I shouldn’t have to do, I am completely lost. These are for temporary use. I am reaching out of frustration before I give up and return the systems. Any and all help appreciated.
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16-09-2023 07:12:59
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user54511
I am totally new here just trying to get everything to work. I’m from Longview,Washington and we are the Hobson’s. Last night someone beat on our door pretty hard and it scared the heck out of my wife and myself. It spired me to purchase a ring. I installed the camera but it seems to not want to verify my identity. I tried so many times now I have to wait an hour.! Hope you ring vets out there will be available to help us through this process. Thanks Joe
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12-08-2023 03:50:58
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