Hi @Gazpotter. Most Ring devices are only compatible with a 2.4GHz network connection, with only a few also being compatible with 5GHz networks. The Vodafone Gigacube doesn't seem to support that, which would prevent your Ring from connecting. You may be able to configure a wifi extender to transmit only a 2.4GHz network, but you would likely need to adjust settings on the extender and use a different network SSID and password for it. Also keep in mind that Ring devices are not compatible with WPA3. We have some additional troubleshooting steps [here](https://support.help.ring.com/hc/en-us/articles/217240386-Fixing-Repeated-In-App-Setup-Failures) for when the setup process doesn't work. If this issue persists, please follow up with our [support team](https://support.help.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) for further assistance. Your concern may need to be escalated since it deals with advanced network troubleshooting.