We received 2 outdoor cameras as a gift with a 30 day trial plan. After doing some research on the plans, I noticed an article that ring stores videos for 24 hrs. without a plan. Is this correct? if so, why can’t I review any of my videos?
Hey @AServati. I’m not too sure where you have found that information, but without a Ring Protect Plan, you will not have video storage. Whenever there is a lapse in the protect plan or not plan active at all, the videos that were previously stored from an old plan or trial are automatically deleted and no longer available. In addition, any future videos and events will not be recorded and stored. You will only be able to view your Live View when you do not have a plan. Hope this helps clear this up for you! You can learn more about video storage here. 