Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

6
Video playback volume
app-settings
app-request

Can you guys please consider changing the way the video playback volume works in the mobile app? The default it seems is 100% volume which is annyoing and too loud, at least for me.I slide the volume controls down to 50% or so and then every video I view from that point that day will use that new volume setting, even when viewing motion triggered videos from days past, however the the next day it will be right back up at 100% again and need to be adjusted. Why do you think that my choice has somehow magically changed?If I set a specific volume for playback that I prefer, that means that is what I want to use ALWAYS! There isn't a different volume setting I like on Wednesday that is suddently different on Thursday, so can you please consider correcting this in the app so it stays the same at all times?

1232

1

1

22-03-2020 19:57:47

Responses (5)

  • GA

    Please add a mute option (as found on live view), when watching previous motion videos. If I wake in the night and play a previous video, it automatically plays with sound waking my husband.

    0

    06-04-2020 20:02:25

    • 1

      Volume control has been removed from mobile app so there is NO control at all Can we get the control outback in the app

      0

      06-10-2021 14:05:31

      • R

        Last reply almost 3 years ago and not been added. That's appalling. This is a simple fix.

        0

        10-01-2023 20:43:50

        • S

          I don't want to hear sound when I'm playing back video. Lowering the phone volume isn't a solution. Thanks.

          0

          11-08-2023 19:41:55

          • U

            Agree. App should have a mute button. There's a mute button for live view, but it's missing from history playback. Having to adjust the phone's volume before and after is very inconvenient.

            0

            23-08-2024 17:59:37

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