Video Freezes

When my Ring Doorbell 2 is recording, my video freezes. I am not able to view the whole video as a portion of time/movement is lost. How do I fix this? This is only happening with one of our ring doorbells that we purchased a few months ago.

Hey @tmluck2013. Could you show us a video example of what this looks like? What is the RSSI for your device? You can learn more about RSSI in our Community post here.