P
User Solution
Closed
Video Doorbell (Gen 2) - LEDs not coming on
hardwired-video-doorbell
troubleshooting
A few weeks ago I hardwired my doorbells using the Ring Gen 2 DIN Rail transformers.
Both have been working great but today - my video doorbell 2nd Gen has been having some issues with the LEDs around the button.
The device still charges and shows as hardwired in the app and the LEDs work great when you actually press the button and even light up white briefly when motion is detected.
However they don’t stay on all the time anymore like is indicated by the Ring Guidance (Guidance Here)and how they’ve been behaving the past few weeks.
Does anyone have any ideas?
Thanks
320 •
0 •
2 •
13-12-2023 10:29:27
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Pear97
I figured out that it was due to low temperature, they are now functioning as intended.
1
16-12-2023 09:02:28
•