Since folks constantly change emails over time, it is totally dumb to require user to access doorbell etc using email id taht could be totally out of date. Never again will I use Ring with its inane identifier system.
Hi @richtreff. We always recommend keeping your email address and phone number updated on your Ring account. You can find information on how to change your email or phone number here. Additionally, it is recommended to ensure that you have SMS set as your Two-Step Verification method. If you need any assistance accessing your Ring account, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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